BestMark Mystery Shopper: Earn Money While Helping Businesses Grow Or Lose Valuable Information To A Scam?

BestMark Mystery Shopper: Earn Money While Helping Businesses Grow Or Lose Valuable Information To A Scam?

BestMark Mystery Shopper website application logo

Are you interested in making money by analyzing the customer service of popular brands? If you are, you might want to consider checking out the BestMark Mystery Shopper program. BestMark allows internet users to get paid to help large and small companies improve their practices. BestMark has decades of experience as the nation’s first and largest mystery shopping and customer experience measurement company. BestMark provides the entry point to those looking to become self-employed evaluators for third-party clients.

At LegitWorkOnlineForReal, we are all about helping you find real legit work online, while also assisting you in avoiding those evil online scams. We dive deep into the business practices of online employment positions. Our investigators showcase the most relevant and explicit reviews of the opportunities found online. That being said, have determined the truth behind BestMark.

Our investigation will include a crucial analysis of the legitimacy of employment potential through BestMark. We perform the most up-to-date and impartial analysis of internet job offerings. At LegitWorkOnlineForReal, we do research into opportunities you might be interested in.  

A screen shot from BestMark Mystery Shopper website application homepage


BestMark has over 600,000 mystery shoppers, intercept interviewers, and compliance auditors spanning coverage throughout the U.S. and Canada. As a customer experience measurement company, BestMark connects independent contractors with companies that require customer service analysis.

By signing up as a mystery shopper with Bestmark, you are given opportunities to pose as customers to evaluate the quality of service of retailers. Mystery shoppers’ detailed experience insights have the ability to create meaningful change within businesses. 

So, is becoming a mystery shopper through BestMark your next great career move? Keep reading to learn if the BestMark Mystery Shopper program is a credible way to make money through market research. 

This article will explore how you can benefit from becoming a mystery shopper with BestMark. At LegitWorkOnlineForReal, we analyze the claims of job positions online, to make sure they are what and who they say they are.

What is BestMark Mystery Shopper All About?

BestMark is a customer experience measurement company connecting customer service evaluators with projects for retail brands.

Benefits And Opportunities Of Working With BestMark:

Some of the opportunities presented by becoming a mystery shopper include extra money, free meals, or services; helping companies improve their customer service; the ability to try new businesses and services; and bonuses for referring friends and family to BestMark.

Tasks performed by mystery shoppers can happen in-store, online, or over the phone. Becoming a mystery shopper is just one of three assignments offered by BestMark. There are also intercept interviews and compliance auditors. All three assignments help match users to viable money-making opportunities. 

When did BestMark Start?

BestMark was founded in 1986. It is one of the nation’s first and largest mystery shopping and customer experience measurement companies. BestMark is licensed in the State of Nevada to perform mystery shops. Only a couple of mystery shopping companies can be licensed in Nevada, as the state requires you to have a private investigators license to conduct BestMark’s type of assignments.

BestMark Mystery Shopper Os Now Under New Management:

BestMark was recently acquired by Generation Growth Capital in 2017 and is now under the ownership and management of Ann Jennings. BestMark prides itself on being a leader in legitimizing mystery shopping as a powerful research device. 

What does it cost to use BestMark?

It is free to sign up to become a mystery shopper with BestMark. Additionally, there are no hidden fees that come with time when joining the mystery shopper program. BestMark does not recommend a gig as a mystery shopper to be your only income; however, they believe it is an excellent secondary income opportunity. On average, users make more after they have worked as mystery shoppers for a while. Over time, mystery shoppers are offered higher rates for special assignments. 

Is BestMark successful?

BestMark claims to be one of the most efficient ways to break into the mystery shopper world. When becoming a mystery shopper, it is important to recognize that payment is based on the job being completed and is dependent on the rates set by third-party clients and not BestMark.

For those first starting out, it may take a while to receive offers for high-paying assignments. Some assignments only offer reimbursements for purchases made. Additionally, many past users have found difficulty receiving timely payouts from BestMark. That being said, if we were to give BestMark a rating, we would have to give them a C+.


  • One of the nation’s oldest and largest mystery shopping companies
  • Freedom to pick assignments 
  • New experiences are found through assignments
  • Free to join


  • Slow customer service response time
  • Delayed or complete lack of payouts
  • Difficultly in canceling services 
  • Bad user experience when submitting evaluations 

What are internet users saying about this website?

BestMark is an easy way to join thousands of other internet users in becoming mystery shoppers. Being one of the oldest and largest customer experience measurement companies provides a diverse array of positions for mystery shoppers with BestMark. BestMark has the capability of delivering a fun and exciting way to make extra cash while using the web. That being said, let’s find out what previous and existing users of BestMark have to say about their experience.

One user said,

“I enjoy working for Bestmark because I can pick my work hours. I usually can do shops were I will be refunded for things I like doing.”

While another user said,

“They don’t pay you for the work done. I did 3 shops with them, and have not been paid for any of them, even though the payment deadline that they have had come and gone. It’s been over two weeks since I emailed them and they completely ignored my email.”

Click here, to read more real user experiences!

Our Conclusion For BestMark Mystery Shopper:

BestMark is posed to be a leader in the market research field. They believe that companies will revolutionize how they understand customer service through the power of analysis derived from mystery shopping. Becoming a mystery shopper with BestMark is free and easy. To some, it can be a viable way to make extra income. However, many other users in recent months have experienced slow payouts, with some receiving no money at all. That all being said, we found BestMark to offer attractive online opportunities, but with unreliable pay. 

For all of these reasons, we believe BestMark is NOT a scam. Either way, we over at LegitWorkOnlineForReal think you should research how you can guarantee getting paid for mystery shopper work with BestMark.  

Did you have a different experience with BestMark and want to share it with us? If so, we want to hear it! Leave your opinion in the comments below. We hope you enjoyed our review of BestMark, and we’ll see you next time.

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